Job summary
An exciting opportunity has arisen for an IT Project Manager to join Your Healthcare CIC. The Project Manager will be part of the PMO team, which provides IT Services internally to Your Healthcare and externally to 29 organisations within the Health and Social Care sector to Service Level Agreed Contracts. You will be reporting directly to the IT Programme Manager.
We are looking for a dedicated, organised and self‑motivated project manager who can work using their own initiative and wants to become a member of our community focused Social Enterprise. You will be customer focussed with an ability to prioritise workload within a very busy IT department, under the guidance of the Programme Manager.
Main duties of the job
* Practical experience of delivering multiple IT projects to time and within budget
* Excellent knowledge of IT project management using Prince2
* Excellent project documentation skills; including project plan, requirements documents, work breakdown structure, project initiation documentation, benefit analysis, project reporting, risk/issue logs and change request
* Excellent communication skills including negotiating and presenting complex and sensitive information
Benefits
* Access to the NHS Pension Scheme
* Career Development
* Staff Discounts
* In line with the majority of NHS organisations in London, traveling expenses for interviewees are normally not paid.
A full driving licence and the ability to travel between locations are desirable.
Shortlisting will be done strictly against the Person Specification criteria; therefore, it is advisable that applicants ensure that their applications reflect the essential requirements of the post.
If you are successful at interview, please note we will take up references covering your last 3 years of work history.
Closing Date 19/12/2025
Interview Date 05/01/2026
About us
At Your Healthcare CIC, we are dedicated to delivering high-quality, patient‑led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company (CIC), we prioritise community‑driven care and offer an environment that empowers you to make a real impact.
Why Choose Us?
* NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes.
* Bureaucracy‑Free Environment: Implement good ideas quickly and effectively without delays.
* Work‑Life Balance: Benefit from our Employee Assistance Programme (EAP) and various staff discounts.
* Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients.
* Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds.
* Impactful Community Involvement: Have a real voice in shaping care as part of our membership organisation. Your ideas and contributions matter.
Job responsibilities
The post holder will hold overall responsibility for delivery of all IT Service Projects, to agreed levels of quality, on time and within agreed budgets. The role will combine the planning and delivery of complex projects, associated organisational change alongside the management of all contracted IT project managers to successfully deliver the IT project portfolio.
The nature of the role will demand a degree of autonomy, managing time and priorities to ensure successful delivery of all IT Service projects. The post holder will have the knowledge and skills to identify the risks and issues which could affect successful delivery taking appropriate action as required.
The post holder will ensure that all projects are delivered in line with departmental standards (e.g. ITIL, PRINCE2) and organisational policies.
The post holder will ensure that project reporting is accurate and current, providing reports to the Programme Management Committee or other committees as required.
IT projects will have a significant impact on the organisation's infrastructure development as new systems are integrated into the business‑as‑usual infrastructure. The post holder will therefore hold departmental responsibility for Information Governance (IG) adherence ensuring all system changes are impact assessed prior to release.
The post holder will deputise for the Lead PMO or colleagues during periods of absence or as required, supervising areas of work as delegated by the Lead PMO.
Person Specification
Skills & Abilities (Essential)
* Demonstrable use of Prince2 or other structured project management framework
* Demonstrable use of ITIL within a Service Management Environment
* Proven evidence of delivering change without direct operational management
* Able to work under pressure
* An ability to use own initiative
* Analytical thinking, complex information analysis and problem solving skills
* Self‑motivated
* Excellent communication, presentation, influencing and negotiating skills
* Ability to both lead and be part of a team
* Excellent IT skills
Experience (Essential)
* At least 5 years experience in an IT project management or IT Support environment
* Proven record of project delivery or the delivery of organisational change
* Budget management
Desirable
* Management experience
* Proven record of working with clinicians and health professionals at all organisational levels within a healthcare environment
Personal Qualities (Essential)
* Proactive approach
* Tactful and assertive
Qualifications (Essential)
* Degree level qualification or equivalent experience
* PRINCE2 Practitioner or other recognised project management tool
* ITIL qualification or knowledge
Qualifications (Desirable)
* MSP Practitioner
* Management qualification
Any Other Factors (Desirable)
* Car owner/driver (or other suitable alternative transport arrangements) to enable you to undertake the post
Knowledge (Essential)
* Best practice for IT Service Management, operated in line with ITIL standards
* Budgetary management
* Information governance requirements within a healthcare environment and associated legislation
Knowledge (Desirable)
* Knowledge of financial controls and supplier management
Employer details
Your Healthcare CIC
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
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