As Assistant Director of Repairs Delivery you’ll be leading a team of Regional Managers who ensure the delivery of repairs, maintenance and component replacement services to improve and care for our customer’s homes.
You’ll be an inspirational leader who demonstrates our behaviours and values and effectively leads a really high performing service, which will include delivering emergency, urgent and routine repairs to our property portfolio.
You will provide commercial direction to the team, ensuring financial, regulatory, quality, service level agreements and KPIs are delivered through a fully engaged team.
Key accountabilities for the role will include –
* Responsibility for delivering the repairs strategy aligned with corporate objectives
* Maximising our potential to deliver value for money for all workstreams by successfully using our DLO and maximising output
* Ensuring that identified risks are reported to the Director of Property Services as they emerge and are reviewed to agreed timescales with appropriate robust and tested mitigation plans
* Foreseeing future repairs and investment trends and changes in legislation in order to advise on future budget requirements
* Managing a complete P&L budget for your specific region (one of three). Taking corrective action to ensure end of year targets are met
* Agreeing, monitoring and being accountable for performance targets, budgets and work programmes
* Ensuring customer service is at the heart of all decision making
About you
You will have significant experience of managing a large social housing repairs/maintenance/estates service and/or working in a regulated compliance sector.
You’ll hold a professional qualification in a construction or building related discipline and/or the ability to demonstrate relevant experience.
You will be able to demonstrate a strong commercial/financial track record, alongside leading strategic business development.
Your career will evidence demonstrable experience of leadership, motivation, coaching, inspiring and engaging teams, supporting colleagues to deliver high performance across all areas of your responsibility.
You’ll have a proven ability to effectively manage large and varied budget, analyse tends and forecast effectively, whilst ensuring value for money and demonstrating commercial acumen.
This role is a hybrid role, enabling you to base yourself from home if you wish.
Our operating region covers Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.
Aster has £2.5 billion worth of social housing assets with a diverse mix of houses, High and medium rise buildings, care homes and commercial property. The Group is also an active developer and reinvests profits from open market sale and shared ownership to support the development of affordable homes. It owns and maintains over 37,000 homes and employs over 2,000 people.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
* Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
* A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
* We invest in colleagues’ careers and development through our leader and colleague development frameworks
* Defined Contribution Pension and attached life assurance
* Volunteering hours available to all colleagues to enable them to give back
* Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
* Enhanced leave
* We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
Interviews may take place during the holiday period.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.