Overview
This role sits within Elsevier's Sales Enablement, Learning & Performance community, a senior specialist group responsible for driving measurable improvements in sales effectiveness across a global commercial organisation. The team partners closely with Sales Leadership, Product, and Customer Success (CSM) leaders to define capability priorities, embed common sales methodologies, and ensure learning translates into sustained performance in the field. The focus is on behaviour change, commercial impact, and long-term performance uplift rather than transactional training.
Responsibilities
* Lead the delivery of a multi-workstream sales learning curriculum, managing scope, risk, dependencies, and senior stakeholders to ensure successful outcomes.
* Design, deliver, and embed Elsevier's sales and CSM methodologies (including Challenger), using blended learning approaches such as live facilitation, virtual training, digital content, call coaching, and field reinforcement.
* Coach experienced sales professionals and front-line managers, providing targeted feedback based on real performance data (e.g. Gong call analysis) to drive sustained behaviour change.
* Partner closely with sales and CSM leadership to align learning priorities to business goals and ensure post-training application and accountability.
* Support managers and leaders in reinforcing learning through clear implementation plans, coaching frameworks, and ongoing performance conversations.
* Leverage enablement technology (e.g. Gong, Spekit and learning platforms) to scale learning, digitise assets, and deliver just-in-time performance support.
* Use data and insight to evaluate learning effectiveness and continuously improve sales capability outcomes.
Qualifications
* Demonstrated success in a sales role, with clear experience selling complex B2B solutions and engaging senior stakeholders.
* Significant experience delivering senior-level sales training and coaching, ideally across global or matrixed sales organisations.
* Strong grounding in modern sales methodologies (e.g. Challenger, MEDDICC or similar) and credibility working with experienced sales professionals.
* Coaching expertise, supported by formal certification or proven track record of improving sales performance and driving change.
* Expertise in adult learning, facilitation, and instructional design, with the ability to translate concepts into practical, field-ready behaviours.
* Strong project and stakeholder management skills, comfortable operating at pace across multiple priorities.
* Data-driven mindset, using technology and insight to measure impact and improve effectiveness.
* Confident, credible presence with senior sales leaders and high-performing sales teams.
Benefits
* Working flexible hours – flexing the times when you work to fit everything in and work when you are the most productive.
* Generous holiday allowance with the option to buy additional days.
* Health screening, eye care vouchers and private medical benefits.
* Wellbeing programs.
* Life assurance.
* Access to a competitive contributory pension scheme.
* Save As You Earn share option scheme.
* Travel season ticket loan.
* Electric vehicle scheme.
* Optional dental insurance.
* Maternity, paternity and shared parental leave.
* Employee assistance programme.
* Access to emergency care for both the elderly and children.
* RECARES days, giving you time to support the charities and causes that matter to you.
* Access to employee resource groups with dedicated time to volunteer.
* Access to extensive learning and development resources.
* Access to employee discounts scheme via Perks at Work.
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