Overview
Join to apply for the Compliance Officer role at Mitie Cleaning & Hygiene Services.
Job Title: Compliance Officer
Salary: £26,000 to £27,500 per annum
Contract: Permanent, Full Time
Weekly Contractual Hours: 40 (Monday to Friday, 8:00 AM – 5:00 PM)
Location: Essex County Council, County Hall, Market Road, Chelmsford, Essex, England, CM1 1QH
Key details
* Open to applications from experienced compliance administrators or enthusiastic individuals starting their careers in compliance
* Salary banding varies depending on experience
* Mitie is UK's leading facilities management and professional services company with opportunities for growth and development
Key Responsibilities
* Coordinate and arrange Planned Preventative Maintenance (PPM) compliance activities
* Manage and track Key Performance Indicators (KPIs) to ensure contractual and regulatory compliance
* Liaise with contractors to schedule bookings accurately and promptly
* Maintain up-to-date and accurate compliance databases and records
* Review and interpret technical and remedial documentation; provide clear feedback
* Handle telephone and email queries professionally to deliver excellent customer service
* Support internal teams through reporting, data management, and compliance-related administrative tasks
* Identify opportunities for process improvement and contribute new ideas
* Collaborate with colleagues to foster a strong team environment; participate in CSR days
Qualifications and Skills
* Experience in compliance, facilities management, or an administrative role is desirable
* Strong administrative and organizational skills with keen attention to detail
* Confident communicator, skilled in both telephony and written communication
* Ability to read, interpret, and act on remedial or technical documentation
* IT literate; experience with databases and Microsoft Office
* Positive, professional, proactive mindset with flexibility and openness to innovation
Benefits and Opportunities
* Opportunities for professional growth and development
* Flexible benefits platform (Choices) with options like extra holiday days, insurance, and discounts
* Access to MiDeals discounts, cycle-to-work scheme, life cover, enhanced pension contributions, and more
* Recognition through Mitie Stars with monthly cash prizes and a potential £10,000 annual prize
* CSR days to support community initiatives
We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know. Since 1987, Mitie’s 76,000 employees have been serving clients globally as a leading facilities management and professional services company.
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