Care Home AdministratorCherry Hinton Care Home Cherry Hinton Road, Cambridge, Cambridgeshire, CB1 8DB
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TLC Care's values of Truth, Love and Compassion are embedded in everything we do for our residents. Our people are our core asset and we work hard to engage with team members to maintain our homes as preferred places to live and work. We look for team members who share our values and are passionate about their work and can deliver an excellent service experience.
About the Role
As our Care Home Administrator, you will be the operational hub of Cherry Hinton. You'll take ownership of the financial, HR, payroll and administrative systems that keep our home performing at its very best. No two days are the same — you'll be supporting our team, engaging with residents and their families, and ensuring every process runs like clockwork.
You will work closely with two fellow administrators, sharing knowledge, covering duties, and driving high standards together.
This role requires flexibility to work every other weekend, providing administrative and management support to ensure the smooth running of the home.
What You'll Do
1. Oversee the day-to-day financial administration including invoicing, petty cash, purchase ledgers, and credit control
2. Manage all HR administration — contracts, DBS checks, right-to-work compliance, absence management, and staff records
3. Coordinate payroll inputs, ensure rotas are submitted on time, and liaise with the support office payroll team
4. Be the warm first point of contact at reception for residents, visitors, and families
5. Support the Home Manager with recruitment, onboarding, and team induction
6. Maintain and develop filing systems, resident records, and policy compliance
7. Contribute to marketing activities including conducting show-rounds for prospective residents
8. Lead on environmental sustainability initiatives as part of our ISO commitments
9. Provide weekend management cover on a rota basis, alternating with colleagues
What We're Looking For
Essential
10. Excellent Microsoft Office skills
11. Strong written and verbal communication
12. Organised, detail-focused and able to prioritise
13. Able to work both independently and as part of a team
14. Good time management under pressure
15. Satisfactory DBS check and right to work in the UK
Desirable
16. AAT / ACCA / CIMA qualification or equivalent experience
17. Previous payroll system experience
18. Knowledge of invoicing and debt collection
19. Prior experience in a care home or healthcare setting
Why Join Cherry Hinton?
20. Be part of a values-led organisation where people truly come first
21. Work in a supportive, close-knit team environment
22. Varied and rewarding role with real scope to make a difference
23. A clear structure with the backing of the wider TLC Group network
24. Commitment to your professional development and ongoing training