Field Service Engineer
Location: Fieldbased (UK & International Travel) Along the M4 Corridor - Coventry - Birmingham - London - to all over the UK.
The Field Service Engineer is responsible for the installation, maintenance, repair and commissioning of electrical equipment at customer sites throughout the UK. This role ensures equipment is safe, reliable, and performing to the required technical standards, while delivering excellent customer service.
Key Responsibilities of this Field Service Engineer Role:
1. Provide frontline technical support to customers, ensuring issues are resolved quickly and professionally.
2. Investigate equipment faults, identify root causes, and implement effective repair solutions.
3. Conduct inspections and testing throughout all stages of work, ensuring equipment is safe and fully operational before handover.
4. Produce clear work documentation, including risk assessments and method statements for all tasks.
5. Carry out site surveys to gather technical information for reporting, quoting, and project planning.
6. Work closely with the Service Manager when assigned to overseas or complex service projects.
7. Support other service engineers by sharing technical knowledge and assisting with more complex tasks.
8. Perform scheduled servicing, repairs, and product upgrades in line with tec...