Role
To be responsible for developing new F& B business while supporting F& B operations.
Responsibilities
* To market and promote Café Lodge’s signature dishes and menu.
* To explore, identify and develop new business opportunity for Café Lodge.
* To build and maintain good client relationship and rapport.
* To actively brainstorming or creative ideas in improving F& B menu and services to clients.
* To follow-up on enquiries and complaints promptly when referred to.
* To finalize all bookings and maximize all revenue potential by upselling.
* To conduct restaurant visitations for potential clients.
* To deliver professional and quality F& B services to clients.
* To submit weekly, monthly, quarterly & annual sales reports.
* To attend in-house F& B reception services when scheduled.
* To manage all F& B assets and inventory.
* To be responsible for Service quality, Customers feedback and handling of after sales service that includes loyalty programs.
* To carry out any other duties and responsibilities that may be assigned from time to time by the Management.
Requirements
* Minimum GCE ‘O’ level, Higher NITEC in Hospitality Operations preferred.
* At least 1 year of working experience in Food & Beverage or Hospitality sector.
* Proficiency in computer skills (Microsoft Excel, Microsoft Word).
* Shift works including weekends and public holidays.
* Excellent communication and interpersonal skills.
* Cheerful and pleasant personality.
* Strong communication skills
* A good team player and demonstrates high initiative
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