The Flexi-Bank is a collaborative staff bank hosted by Royal Surrey NHS Foundation Trust in partnership with Surrey and Borders Partnership NHS Foundation Trust, offering greater choice, flexibility and access to a wider range of opportunities across both organizations.
Why join the Flexi-Bank?
Work flexibly - choose shifts that suit your lifestyle and availability
Access more opportunities - pick up shifts across mental health, community and acute care settings
Get paid fairly and on time - competitive rates and fast access to earnings through Stream
Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team
Be part of something bigger - join a growing collaborative of NHS Trusts across Surrey
Main duties of the job
Surrey and Borders Partnership NHS Foundation Trust is looking for someone to act as the main admin resource for the team, processing referrals, letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members.
Location: Unither House, Curfew Bell Road, Chertsey, KT16 9FG
Work Pattern: Monday (9AM to 12PM), Tues, Weds, Thurs (9AM to 16PM)
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Job responsibilities
* Receive and process referrals to the relevant clinician and system(s)
* Process discharge paperwork and update system(s) accordingly
* Type all letters dictated or provided by the team
* Book appointments on the patient record system
* Take minutes at team meetings and transcribe accurately
* Answer telephone calls and relay any messages in a timely manner
* General administrative tasks such as typing, copying, scanning, printing, laminating etc
* Provide support to team members in setting up rooms for meetings
* Check and book rooms for other team members upon request
* Scanning documents for uploading to patient record system
* Receive and respond to e-mails in an appropriate manner, forwarding where necessary's
* Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department
* Arranging clinic appointments
Person Specification
Qualifications
* NVQ Level 3 in Business Admin or equivalent administrative experience (3 years)
Experience
* 3 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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