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Client:
M&D Care
Location:
Penygroes, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
453e55363b9f
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Are you compassionate, motivated and driven to truly make a difference? We are looking for a Specialist Support Care Manager to join our Specialist Residential team. This role is ideally suited to someone aiming to enhance their career in leadership with demonstrable experience working with individuals with complex and high-risk behavioral needs.
Using positive interventions, you will work within a bespoke care environment, supporting people with Learning Disabilities, Autism, and challenging needs to lead valued lives and achieve individual outcomes.
We believe diagnosis is no barrier; empowering people to face challenges and providing support for independence and fulfilling lives is our priority. As a Specialist Support Manager, you will be supported by a dedicated team sharing the same passion and values.
Role and Responsibilities:
* Report to the Registered Manager, supported by a Deputy Manager and Senior Support Workers.
* Deliver high-quality service and develop the staff team.
* Collaborate with in-house specialist support services, including nurses, PBS Practitioners, and trainers.
* Help deliver emotional and practical care, transforming lives daily.
* Support the implementation of policies, procedures, and business objectives.
* Maintain, monitor, and evaluate records for effectiveness.
* Build relationships with care teams, supported individuals, and colleagues.
* Manage service operations during the Registered Manager's absence.
* Ensure quality care through person-centered care plans.
* Monitor standards of care provided by staff.
* Contribute to team collaboration, respond to work instructions promptly.
* Support staff development through training, supervision, and mentoring.
* Facilitate person-centered activities promoting dignity and independence.
* Provide high-level care for individuals with mental health, complex needs, and learning disabilities.
Candidate Requirements:
* QCF Level 3 in health and social care or equivalent, working towards Level 4/5.
* Experience in the care sector, understanding of regulatory frameworks and standards.
* Experience working with individuals with learning disabilities, Autism, and challenging behaviors.
* Computer literacy, especially Microsoft packages.
* Strong relationship-building and customer service skills.
* Passion to support individuals' aspirations and goals.
* Ability to develop relationships with service users, families, and professionals.
* Commitment to enabling independent and fulfilled lives.
* Leadership skills to guide and support staff.
* High personal integrity and commitment to service excellence.
Benefits:
* Refer a Friend bonus £500
* Free annual vehicle MOT
* Free DBS check
* Cost covered for Social Care Wales registration
* 33 days holiday including bank holidays
* Performance and attendance bonuses
About the Service:
Our Specialist Residential Support Services cater to individuals with complex challenges, including learning disabilities, Autism, and mental health. These services offer private living spaces and communal areas to develop skills and independence, tailored to individual needs.
Our People:
Our diverse, inclusive team strives to make a difference daily. We promote a respectful environment and welcome applications from all backgrounds to foster an inclusive workplace.
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