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Sales case manager

Bristol (City of Bristol)
Permanent
TEAM
Case manager
Posted: 27 March
Offer description

A professional private investigation company based in Bristol is looking for a Sales Case Manager to join the team. This is your chance to be at the centre of fast-moving, high-value client work - owning enquiries, shaping outcomes, and driving results in a genuinely unique environment.

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

What’s in it for you

A commission structure – to be agreed upon start
Exposure to varied, complex cases that keep the work interesting
Real responsibility from day one, managing client relationships end-to-end
Opportunity to develop both sales and operational expertise
Clear path for progression as the business continues to grow
A role where your decisions directly influence outcomes and revenue
Consistent weekday schedule with no weekend work
Your responsibilities as Sales Case Manager

Handle inbound enquiries and convert them into active cases
Assess client needs and recommend appropriate investigative services
Manage cases from initial contact through to completion
Coordinate with internal teams to ensure smooth delivery
Maintain accurate records and oversee contract documentation
Identify and act on opportunities to upsell additional services
What we’re looking for in a Sales Case Manager

Previous experience in sales, customer service, or case handling roles
Strong track record of managing client interactions over the phone
Ability to handle multiple cases and prioritise effectively
Experience reviewing or managing client documentation and contracts
Confidence in identifying and closing upsell opportunities
If you’re ready to take ownership, drive results, and build a career as a Sales Case Manager, apply now!

Candidate Source Ltd is an advertising agency. xsngvjr Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

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