Overview
Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services.
Responsibilities
* Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information.
* Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.
* Supporting clinical teams as needed with scheduling, patient communication and documentation.
Qualifications
* 2 years+ working in an outpatient setting and familiarity with the insurance verification process.
* Strong communication skills, attention to detail and demonstrated computer literacy.
* Available to work until 6pm once a week.
* Bi-lingual skills a plus.
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