Join to apply for the 223013 - Receptionist role at NHS Ayrshire & Arran
Alford Medical Group currently has a vacancy for a friendly, helpful, and motivated Medical Receptionist to work as part of our team.
Hours: Wednesday, Thursday, and Friday - 8am to 6pm
Experience: Experience with GP software (Vision, Docman) and Excel would be an advantage.
Some flexibility in hours is required as additional hours may be needed to cover holiday or illness, by mutual agreement.
Key Responsibilities
* Dealing with patient appointments at reception and on the phone
* Registering and maintaining patient records
* Handling patient queries, including prescriptions, test results, and general information
* Using software such as Vision, Docman, SCI, Word, Excel
* General administrative duties
* Performing any other duties as required
Person Specification
* Excellent communication skills with patients and colleagues
* Efficient and helpful response to inquiries
* High attention to detail for accurate work
* Ability to adapt to changing demands
* Supportive team player
* Good listening skills and the ability to ask relevant questions
* Ability to handle difficult situations professionally
* Maintain confidentiality at all times
Salary depends on experience. You will be eligible for NHS pension scheme membership.
For informal enquiries, contact Karen Prati, Practice Manager, at 019755 62253 or karen.prati@nhs.scot.
To apply, send your CV and cover letter explaining your suitability to karen.prati@nhs.scot. Applications are open until 18th August 2025, but early applications may be prioritized.
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