Description Job Title: Intune SME / Microsoft Endpoint Manager Specialist Experience: 5–8 Years Location: Pune / Hybrid / Remote (as applicable) Job Summary We are looking for an experienced Intune Subject Matter Expert (SME) with 5–8 years of hands‑on experience in Microsoft Endpoint Manager (Intune) to design, deploy, manage, and support enterprise device management solutions. The candidate should have deep expertise in modern workplace technologies, device security, and endpoint management across Windows, macOS, iOS, and Android platforms. Roles & Responsibilities Core Intune & Endpoint Management Design, implement, and manage Microsoft Intune for enterprise environments. Configure and manage device enrollment methods : Azure AD Join Hybrid Azure AD Join BYOD & Corporate‑owned devices Create and maintain configuration profiles, compliance policies, and security baselines. Manage device lifecycle (provisioning, monitoring, troubleshooting, retirement). Application & Update Management Package and deploy applications (MSI, EXE, MSIX, Win32 apps). Manage Microsoft Store apps and LOB applications. Configure Windows Update for Business (WUfB) and feature update policies. Integrate Intune with Autopilot for zero‑touch deployments. Security & Compliance Implement Conditional Access policies in coordination with security teams. Manage Endpoint Security policies (AV, Firewall, Disk Encryption). Configure BitLocker, Device Control, and Attack Surface Reduction rules. Support compliance requirements (ISO, SOC, internal audit policies). Troubleshooting & Support Act as Level 3 escalation point for Intune and endpoint‑related issues. Troubleshoot policy conflicts, app deployment failures, and enrollment issues. Analyze logs using Intune logs, Azure AD logs, and Event Viewer. Work with Microsoft support for critical incidents. Integration & Automation Integrate Intune with: Azure Active Directory Defender for Endpoint Microsoft 365 services Use PowerShell scripting to automate administrative tasks and reporting. Implement RBAC and least‑privilege access models. Documentation & Knowledge Sharing Create and maintain technical documentation, SOPs, and runbooks. Provide guidance and mentoring to junior engineers. Participate in design reviews and architecture discussions. Required Skills & Qualifications Technical Skills 5–8 years of experience in Endpoint Management / EUC / Modern Workplace Strong hands‑on experience with Microsoft Intune / Endpoint Manager In‑depth knowledge of Azure AD (Entra ID), Conditional Access Experience with: Windows 10/11 management macOS, iOS, Android device management Strong PowerShell scripting skills Knowledge of Defender for Endpoint Understanding of networking basics (DNS, VPN, proxy, certificates) Soft Skills Strong analytical and troubleshooting skills Excellent communication and documentation abilities Ability to work independently and in cross‑functional teams Customer‑focused mindset Responsibilities Roles & Responsibilities Core Intune & Endpoint Management Design, implement, and manage Microsoft Intune for enterprise environments. Configure and manage device enrollment methods : Azure AD Join Hybrid Azure AD Join BYOD & Corporate‑owned devices Create and maintain configuration profiles, compliance policies, and security baselines. Manage device lifecycle (provisioning, monitoring, troubleshooting, retirement). Qualifications Required Skills & Qualifications Technical Skills 5–8 years of experience in Endpoint Management / EUC / Modern Workplace Strong hands‑on experience with Microsoft Intune / Endpoint Manager In‑depth knowledge of Azure AD (Entra ID), Conditional Access Experience with: Windows 10/11 management macOS, iOS, Android device management Strong PowerShell scripting skills Knowledge of Defender for Endpoint Understanding of networking basics (DNS, VPN, proxy, certificates) Soft Skills Strong analytical and troubleshooting skills Excellent communication and documentation abilities