About the role
Contract: Permanent
Hours: 40 hours per week
Location: Tewkesbury
At Bromford, we believe everyone deserves a home that is safe, secure, and warm. Our mission goes beyond functionality-we aim to create homes that are a source of pride and a foundation for people to thrive. We're excited to welcome a dynamic, values-driven individual into the newly created role of Head of Customer Spaces, where you'll help shape the environments that our customers call home.
As Head of Customer Spaces, you ll play a pivotal leadership role in delivering a forward-thinking, customer-first service aligned with our strategic goals. You'll lead and inspire teams across Landscaping, Tree Maintenance, Cleaning, and Waste services-around 190 colleagues-ensuring these essential services are delivered to the highest standard.
You'll focus on creating exceptional customer experiences, managing budgets efficiently, and embedding new teams and services seamlessly. Your work will place customers at the heart of decisions, helping ensure that every outdoor and shared space contributes to a place people feel proud to live.
You'll also drive transformation, fostering an inclusive, adaptable, and safety-conscious culture where people thrive and services continually evolve.
What we're looking for
* Proven experience leading, motivating, and empowering large, diverse teams
* Strong programme and budget management skills
* Commercial insight and a sound understanding of relevant building and housing regulations
* Up-to-date knowledge of compliance, legal, and Health & Safety standards
* Excellent communication, relationship-building, and influencing skills
* A proactive, flexible, and collaborative approach
Additional requirements
* A full UK driving licence
* Willingness to complete a Basic DBS check (provided by Bromford)
* Flexibility to travel across our operational areas
Benefits package:
* Company car or cash allowance alternative
* Salary: £67,500 per year, with an annual salary review
* Performance Bonus: Based on individual and company-wide targets
* Flexible Working: We're happy to explore options if this is important to you
* Personal benefits fund: £500 annual allowance for benefits such as private medical insurance, dental treatment, critical illness cover, or gym membership
* Annual leave: 27 days per year, plus bank holidays, with an option to buy or sell up to 5 days
* Pension options: Choose from two pension schemes, with employer contributions of up to 10%
* Life Assurance
* Wellbeing Support - not just for you, but also for your partner, children, parents, and siblings. Plus, access to a free app with virtual GP services and mental health resources.
* Retail discounts: Save money on groceries, clothing, electronics, and more
* Family Leave - supporting colleagues with parental and dependant responsibilities, including maternity, paternity, adoption, parental, dependent care, and carers' leave.
Closing date for applications: 25th July 2025
Please apply early, as we may close the vacancy early if we receive a high volume of applications.
If you have any questions or need assistance, please contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.
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