Job Title: Production Office Coordinator - 18 Month FTC (Maternity Cover) Location: Newcastle-under-Lyme, Staffordshire (On-site) Hours: Monday to Friday, 8:30am - 5:00pm (45-minute lunch) Salary:£26,000 per annum The role : Our client is currently seeking an experienced Production Office Coordinator to join a busy and fast-paced production environment on an 18-month fixed-term contract to cover maternity leave.This role would suit someone from a construction, manufacturing, or similar background, with previous experience preparing quotations and strong administrative and coordination skills. Key Responsibilities Provide clerical and administrative support to the Production Office team Manage email correspondence across multiple inboxes Manage despatch orders and order processing Update the Production Planner, 52-week planner, and Paint Line planner Maintain accurate paper and computerised records in line with company procedures and Data Protection requirements Use Sage to: Amend operation tasks and book in completed orders Carry out stock transfers Generate purchase orders Provide excellent customer service at all times Ensure all calls are answered in line with the company "3 ring policy" Manage communication with site teams, visitors, and other offices Maintain spreadsheets to a high standard Carry out general clerical duties Manage Supertech order processing and customer deliveries Liaise with procurement and logistics to ensure customer delivery deadlines are met Act as Non-Conformance Champion Adhere to all company policies and procedures Experience & Skills Required Previous administrative experience in an office-based environment Strong organisational and time management skills IT literate with Microsoft Word, Excel, Outlook, and Sage Excellent communication skills (telephone and face-to-face) Able to work independently within a multi-functional team Ability to work under pressure, prioritise workloads, and meet deadlines Confident dealing with customer queries and challenging telephone calls Experience within construction or manufacturing is desirable but not essential Strong attention to detail and high standards of accuracy Ability to build strong working relationships with internal and external stakeholders Personal Attributes Professional, confident, and well-presented Polite, friendly, and customer-focused Proactive, flexible, and willing to learn Positive attitude and enjoys being part of a team Comfortable working in a busy, fast-paced environment If you are interested in this position please apply directly or email your CV over to ;You can also call Maria on. INDCOM