Job description:
About the Role:
This role is integral to maintaining and enhancing the security posture of our enterprise IT environment.Candidate will provide expert 3rd line support, working across Windows, Linux, cloud infrastructures, and a range of security platforms to ensure resilience, compliance, and operational excellence.
Key Responsibilities:
• Provide 3rd Line support across Windows, Linux, cloud, and security services.
• Manage and optimize Windows Server, Active Directory, and SQL Server as the core enterprise platforms.
• Administer and maintain Linux environments (Red Hat, Satellite) alongside Windows services.
• Support and enhance cloud services (AWS, Azure, or similar) across compute, networking, storage, IAM, and automation.
• Implement and manage security/SaaS platforms including Tenable, CyberArk, Imperva/Akamai WAF, Okta, CrowdStrike, Proofpoint, Safe Breach, Zscaler, and Splunk.
• Deliver infrastructure projects including upgrades, migrations, and new deployments.
• Proactively monitor systems, identify vulnerabilities, and implement preventative measures.
• Support business continuity and disaster recovery initiatives.
• Provide input into solution designs, change control processes, and operational standards.
• Collaborate with stakeholders to define requirements and deliver operational improvements.
Core Skills & Experience:
• Strong experience with Windows Server, Active Directory, and SQL Server.
• Good hands-on experience with Linux (Red Hat, Satellite).
• Good knowledge of cloud platforms (AWS, Azure, or similar).
• Good Level of understanding and administration in security/SaaS solutions: Tenable, CyberArk, Imperva/Akamai WAF, Okta, CrowdStrike, Proofpoint, SafeBreach, Zscaler, Splunk.
• Strong knowledge of Fortinet security technologies (Firewalls, FortiManager, FortiAnalyzer).
• Strong understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls).
• Hands-on experience with infrastructure monitoring platforms, particularly WhatsUp Gold.
• Scripting and automation skills (PowerShell, Bash, Python).
• Proven ability to troubleshoot and resolve complex issues in hybrid environments.
Desirable Skills:
• Familiarity with VMware, Cisco, and Dell Servers.
• Experience working in regulated or change-controlled environments.
• Knowledge of high availability and disaster recovery solutions.
• Exposure to DevOps, CI/CD, and automation frameworks.
• Experience with Kubernetes and containerized environments.