About the Role
In this role, you’ll play a vital part in delivering and continuously improving Motability Operations’ event programme.
* Deliver high-quality internal and external corporate events, including employee roadshows, company conferences, live Q&As, team away days, sponsorships, and exhibitions, ensuring smooth end-to-end logistics and excellent participant experience.
* Manage stakeholder relationships and event operations, working with colleagues across departments, senior leaders, and external suppliers, guiding and building trusted relationships to shape successful event outcomes. Coordinate logistics, prepare briefing packs and itineraries, oversee venue selection, source branded materials, and manage budgets to ensure cost-effective delivery and value for money.
* Support customer-facing events and brand experiences, assisting the wider team in planning and delivering impactful events that engage customers, enhance brand visibility, and create meaningful connections with audiences.
Key Responsibilities
* Plan and deliver a diverse programme of events, taking ownership for delivery decisions and ensuring alignment with event objectives and business priorities, including internal roadshows, company conferences, live Q&As, team away days, corporate sponsorships, exhibitions, and customer-facing experiences.
* Oversee event logistics and operations – manage end-to-end delivery by preparing briefing packs and itineraries, coordinating venue selection and supplier liaison, sourcing branded materials, creating creative and sustainable event stands, booking transport and accommodation, and monitoring budgets to ensure efficiency and value.
* Support stakeholder engagement and collaboration – work directly with the Events and Internal Communications teams and collaborate with Corporate Communications, Marketing, HR, Executive Support, the Senior Leadership Team, and external agencies to align objectives, strengthen relationships, and deliver high‑quality, engaging experiences that bring the Motability Operations brand to life.
* Capture feedback and evaluate event success – use insights to inform future planning and continuous improvement.
Key Skills & Competencies
* Event Management Expertise – proven experience delivering in‑person and online events, managing multiple projects and priorities.
* Operational Excellence – strong organisational skills with meticulous attention to detail across logistics, budget tracking, and stakeholder coordination.
* Communication & Relationship‑Building – confident communicator capable of influencing, engaging, and building trusted relationships with colleagues, senior leaders, and external partners.
* Creativity & Innovation – generate new event ideas and approaches, ensuring events remain fresh, engaging, and impactful.
* Content & Communication – create clear, engaging event‑related content, including invitations, promotional materials and briefing inputs for creative assets.
* Resilience & Problem‑Solving – proactive approach to resolving challenges and adapting plans to changing circumstances.
* Collaboration & Teamwork – work with cross‑functional teams, take initiative, and support others.
* Judgement & Decision‑Making – prioritise effectively, make sound decisions under pressure, and balance competing stakeholder needs.
* Tools & Systems – comfortable using event management and planning tools (registration platforms, project trackers, budgeting tools) and quickly adapt to new systems.
About You
* Experienced events professional with a passion for delivering engaging in‑person and online experiences.
* Confident managing multiple projects simultaneously with strong organisational skills.
* Skilled in building trusted relationships and collaborating across teams.
* Creative and adaptable, thrives under pressure, enjoys innovating events from concept to delivery.
* Clear and confident communicator, attentive to detail, sound judgement, and a big‑picture perspective.
Minimum Criteria
* Solid experience delivering high quality events in a fast‑paced environment.
* Confidence, diplomacy, and strong interpersonal awareness; ability to build trust and adapt communication style across stakeholders.
* Detail‑oriented and highly organised.
* Good ethos and interpersonal skills.
* Valid driving licence.
Preferred Criteria
* Experience delivering high quality events independently or as part of a team, or in a marketing or communications role including multiple events.
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