Job Title: SAP Business Systems Manager
Location: Bolton
Contract type: Permanent
Working pattern: Monday to Friday
Salary: Competitive
The Recipe
You'll provide SAP application support for all processes in the Finance business function, ensuring that incidents are resolved efficiently and recurring issues are eliminated through problem management. Partner with Finance stakeholders, supporting a number of projects and change requests to ensure opportunities for improvement are continuously identified and implemented.
The Role
You'll identify and implement improvements that will improve the use of, and business value delivered through, the applications in the Finance process area, and ensure that IT services in the Finance process area are restored to normal service as soon as possible with minimal disruption to the business. You'll also identify and implement solutions to known problems through the change management process, and ensure that all IT incidents are logged through the IT helpdesk and work towards reducing the number of calls logged.
Working closely with Warburtons own developers and /or external consultants to provide solutions to the business, you'll provide user support and training for their business process area and also look to improve technical knowledge through personal learning, approved training courses and visiting exhibitions, conferences and Special Interest Groups whilst building excellent customer relations with key business stakeholders and user base.
Essential Ingredients
1. Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles.
2. S/4 HANA and Fiori experience would be beneficial
3. Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and other requirements and makes improvements where required.
4. End user experience
5. Excellent communication skills: influential; persuasive; articulate; politically savvy. Gains and maintains attention when speaking to a group of people.
6. Excellent relationship builder: establishing credibility with both internal and external contacts at all levels.
7. Customer focus: thinks about the impact on IT’s customers of changes to IT services
8. Analysing and problem solving: identifies flaws in analyses, knowing where and when further investigation is required.
9. Decision making: has the confidence to defend decisions assertively.
Extra Dough
At last and by no means yeast you will want to know what your breads worth.
• Ongoing development and investment in you
• A share of our annual profits paid out just in time for Christmas
• A fully stocked kitchen full of our freshly baked products
• Award winning pension plan
• Life assurance
• Discount vouchers and products you’ll love
• Benefits for you and the family to enjoy
• Family Fun Days, Charity Events & Social activities
10. Family time is important to us, so we'll give you five weeks annual leave with an option to purchase an additional 5 days each year