Company Description:
This position is part of the Global Technology Infrastructure & Operations (GTIO) - Restaurant Network Products (RNP) team, where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services, with a core focus on the restaurant network globally.
Reporting to the Sr. Technical Product Manager, the Network Engineer will be responsible for monitoring network performance, identifying and resolving network issues, and implementing security measures to protect the organization's data and systems.
Job Description:
Ideal Candidate should possess strong analytical and troubleshooting skills, with expertise in investigative techniques. As a subject matter expert in Juniper and Meraki network solutions, the candidate will design and deploy innovative network solutions to enhance performance, durability, cost-effectiveness, and security. The candidate must also excel at managing stakeholder expectations and resolving conflicts, thriving in agile environments (Daily Scrums, Backlogs, Sprints, User Stories, JIRA, Confluence) while delivering excellent service to internal and external customers.
Responsibilities:
* Develop, manage, and implement network infrastructure supporting restaurant operations, including point-of-sale systems and other critical applications.
* Manage and maintain network hardware such as routers, access points, switches, and firewalls.
* Troubleshoot, test, implement, and maintain network configurations and traffic flows.
* Collaborate with engineers to apply best practices and develop solutions leveraging the latest network technologies.
* Drive proof of concepts and conduct feasibility studies for business requirements.
* Stay updated on emerging technologies and propose their application in projects.
* Communicate project health, risks, and issues effectively to stakeholders and management.
* Identify and oversee changes through proper review mechanisms.
* Work effectively in an agile environment.
* Provide urgent support and troubleshooting outside regular hours.
Extensive experience required in:
* Routing and switching technologies supporting large networks.
* Meraki and Juniper L2 & 3 switch installation, management, and administration.
* Configuration and management of Meraki and Juniper security appliances.
* Configuration and management of Meraki and Juniper wireless solutions and access points.
* Proficiency with Meraki Dashboard and Juniper Mist Dashboard, including configuration templates.
* Knowledge of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design.
* Experience with Palo Alto firewalls and Palo Alto Prisma (cloud-based).
Company Description:
McDonald’s focuses on growth through customer and employee engagement, recognized on lists like Fortune’s Most Admired and Fast Company’s Most Innovative Companies.
Our Global Technology organization aims to be a leading omni-channel restaurant brand, enhancing experiences through digital innovations like AI and edge computing.
At McDonald’s, you will face large-scale tech challenges and collaborate with global teams, creating exciting career opportunities for technologists. It’s rewarding to see your work used by families and friends at their favorite McDonald’s.
Visit the Global Technology Technical Blog to see how technology supports our strategy.
Why Join Us?
* Innovative Environment: Support infrastructure for digitization and develop industry-leading technology using AI and edge computing.
* Global Impact: Collaborate worldwide on large-scale tech challenges, with promising career growth.
* Recognition: Work for a company acknowledged on Fortune’s and Fast Company’s lists.
Qualifications:
* Cisco Professional Level Designation (CCNP Enterprise, Security, Data Center, etc.)
* Diploma or Bachelor’s degree in Computer Science or related field is a plus.
Additional Information:
At McDonald’s, people from all walks of life are valued.
People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture where everyone can be their authentic self, enhancing our service and community impact.
We do not tolerate inequality, injustice, or discrimination of any kind. We recognize our responsibility as a large employer to develop skills and aspirations, helping people succeed both within and outside McDonald’s.
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