Job Description
Conveyancing Quoting Assistant
Solihull
Monday Friday 9am 17:15pm
Salary DOE
We have partnered with a national law firm who are looking for a proactive quoting assistant to provide administrative and customer support to their Residential Property team focusing on handling initial client enquiries and preparing quotes for sales and purchases. The position requires a basic understanding of the property sale and purchase process, strong organisational skills and the ability to work independently.
Key Responsibilities
* Act as the first point of contact for prospective clients primarily by phone.
* Complete internal forms accurately and maintain data tracking systems.
* Provide clients with information about Residential Property services and follow up on enquiries to support lead conversion.
* Prepare and deliver accurate quotes for potential clients.
* Communicate with clients via email, phone and online enquiry platforms.
* Carry out general administrative duties as required.
* Work safely in accordance with relevant health and safety legislation.
* Maintain a high level of accuracy and attention to detail.
* Undertake any other reasonable duties as required.
Key Duties
* Strong communication skills both written and verbal.
* Excellent telephone manner and confidence in speaking with clients.
* Ability to manage and prioritise a varied workload independently.
* Good understanding of basic property sale and purchase processes.
* High level of accuracy and attention to detail.
* Strong organisational and time-management skills.
* Competent IT skills including use of email, document management systems and data entry.
* Proven ability to build rapport and maintain positive client relationships.
* Proactive approach with a strong motivation to deliver excellent customer service.
* Ability to work well as part of a team and support colleagues when needed.
* Reliable, punctual and committed to delivering high-quality work.
Employment Type
Full-Time
Experience
years
Vacancy
1
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