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Operations team manager

Ipswich
Permanent
FNZ Group
Operations team manager
Posted: 14 August
Offer description

Operations Team ManagerManager - Property Operations

9 month FTC
Ipswich or Salisbury

Hybrid
£Excellent + bonus + excellent benefits + global career progression

Do you thrive on leading teams, driving performance, and delivering exceptional client oues? Ready to take on a key leadership role in a fast-growing global FinTech?

We're looking for an Manager to oversee and develop two high-performing Property teams, based in Ipswich and Salisbury, as part of FNZ's Property transactions within SIPP administration. In this role, you'll ensure your teams deliver outstanding service, meet regulatory requirements, and continually improve processes to support our clients.

Whether you already have some property, legal or SIPP experience - ore from a broader accounts payable leadership role- this is a great opportunity to join a global brand in a leadership role.

What you'll be doing:

As an Team Manager for the Property Investment team, you'll provide strategic and day-to-day leadership for your teams, ensuring they operate efficiently, collaboratively, and in line with FNZ's high standards. You'll also be a key link between senior management, your direct reports, and other operational and technology teams.

Your responsibilities will include:
1. Leading, motivating, and developing two operational teams across Ipswich and Salisbury
2. Overseeing daily transaction processing, reconciliations, and issue resolution
3. Ensuring regulatory andpliance standards are met at all times
4. Managing performance against KPIs, SLAs, and quality benchmarks
5. Acting as a point of escalation forplex queries and operational issues
6. Managing resource planning, recruitment, and training for both teams

What we're looking for:

You'll be an experienced people leader with a track record in financial services or accounts payable operations. You'llbine amercial mindset with strong regulatory awareness and excellent stakeholder management skills.

Key skills and attributes:
7. Proven leadership experience managing operational teams (multi-site experience desirable)
8. Some knowledge of investment operations ideally property transactions relating to SIPP administration, is desirable
9. Excellent organisational and problem-solving skills
10. Clear, confidentmunicator with all levels of stakeholders
11. Experience driving process improvement and operational change
12. Ability to inspire, mentor, and develop high-performing teams

Why join FNZ?

At FNZ, you'll join a global platform technologypany that's reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms - and we're growing fast.

Here's what you can expect:
13. Hybrid working
14. Private medical and life insurance
15. Paid training and leadership development
16. Opportunities for global mobility and career advancement
17. Collaborative, supportive, and high-growth environment

Ready to lead and inspire two operational teams at the heart of a global FinTech?

Apply now to be an Property Operations Team Manager at FNZ.

#LI-CW1

About FNZ

FNZ ismitted to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, butplexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$ trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future. Job ID REQ-15176

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