Description Patient Administration Officer - 12-Month Fixed Term Contract Are you ready to embark on an exciting journey as a Patient Administration Officer at our state-of-the-art cancer care centre in Windsor? Join our dedicated team at GenesisCare UK and be the friendly, organised, and compassionate face that supports patients at every step of their journey. The Role: As a Patient Administration Officer, you’ll play a pivotal role in ensuring every patient’s experience is seamless from referral through to treatment. Acting as a key point of contact, you’ll combine exceptional organisational skills with genuine compassion to deliver an outstanding patient experience. This is a fantastic opportunity to join a fast-paced, purpose-driven environment where your work truly makes a difference every single day. What You’ll Do: Be the first point of contact for patients, delivering a professional and welcoming service Manage referrals and book appointments efficiently across multiple services including radiotherapy, diagnostics, and more Liaise with consultants, clinical teams, and external partners to coordinate patient pathways Provide patients with clear, timely information and support from referral through to treatment Maintain accurate records and update systems to ensure high-quality data management Support reception duties, creating a safe, clean, and welcoming environment Go the extra mile to enhance the patient experience, including arranging additional support services where needed What You’ll Have: Previous experience in a customer-focused or administrative role Strong communication skills and ability to build positive relationships Experience working in a busy, fast-paced environment, ideally within healthcare A highly organised approach with excellent attention to detail A compassionate, patient-first mindset with the ability to handle sensitive situations Confidence using MS Office (experience with MOSAIQ is a plus) Why Choose GenesisCare: Discover what’s in store for you when you join GenesisCare UK: 26 days’ annual leave bank holidays (pro rata), with option to buy/sell leave Private medical and dental cover, plus Employee Assistance Programme Complimentary radiotherapy access for you and immediate family (if required) Competitive pension scheme Wellbeing support including Babylon Health and Headspace Free parking at most centres Exclusive retail discounts Who We Are: GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. With 14 specialist centres and over 600 dedicated professionals, we deliver world-class, personalised treatment—combining advanced therapies with holistic support to improve both outcomes and quality of life. We’re passionate about innovation, collaboration, and putting patients at the heart of everything we do. Join us and be part of something meaningful—helping to shape exceptional patient experiences every day.