Job Description
Night Hotel Receptionist
£23,809.50 per annum + monthly service charge payment
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform
In addition, you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.
A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.
5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.
Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk
The Role
A smart, friendly, well organised, guest service focused individual is sort to work nights to allow our guests to get reception service 24 hrs a day.
You will be working alongside our team of night porters offering our guests the following services;
* Welcoming late arriving guests and completing check in
* Luggage assistance for arriving and departing guests.
* Late night room service (food and drink) and bar tending.
* General cleaning to ensure public areas are beautifully presented for the next day’s business.
* Preparing of guest’s bills/invoices for early departing guests
* Complete general reception/switchboard duties
37.5 hrs per week working 5 days per week including weekend shifts.10.30pm to 7.00am
Requirements
* Excellent standard of personal appearance
* Excellent communicator in person and on the telephone
* Warm and friendly disposition
* Genuine desire to serve our guests.
* Organised and good attention to detail
* Accurate data entry and computer work
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