Do you enjoy providing excellent customer service and prioritising a busy workload??Do you have strong administration skills? We are looking for a Receptionist to join us on a part-time basisworking in theafternoon.Based on our reception at 39Waterside,in this role you will welcome visitors and staffprovidinga top level of customer service to all building users and visitors.
Managing incoming phone calls, ensuring the health, safety and security of thebuildingand providinga high levelof admin support to the facilities team.
Reporting to the Facilities Manager, key areas of responsibility include (please see the full role profile for the comprehensive list): To provide the first point of contact for the supervision of 39 Waterside Reception, and occasionally the RST Stage door as scheduled by the Facilities Manager.
To provide top level customer service to all who work in and visit the building actively promoting the Royal Shakespeare Company brand.
Liaising with the Person in Charge and Fire Wardensdailyand playing a key role in 39 Waterside building evacuations.
Supporting the Building Access Policy through the administration of staff passes/photographs.
Excellent customer service skills Strong administrative skills Ability to work to deadlines Excellent communication skills, both verbal and written Ability to convey information effectively over radio duringan emergency situation Thisis a part-time, permanentposition andis based in Stratford-upon-Avon.
The part-time working hours are 25 per week, Monday Friday,1pm-6pm.
Application Process All applications should be made online using the RSC website.
If you need any assistance when applying, please email The closing date for applications is midnight on Sunday 8 March, and interviews will be week commencing 16 March.
We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities.
We are committed to building a diverse workforce and welcome applications from all individuals.
We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work.