Head of Warehouse Operations
Location: Uttoxeter, Cheltenham, Spain (Travel Required as below)
Reports To: Operations Director
Are you an experienced warehouse operations leader who thrives in a fast-paced, multi-site environment? Do you inspire teams, drive operational excellence, and deliver top-tier customer service? If so, this could be the perfect opportunity for you.
About the Role:
We're on the hunt for a dynamic Head of Warehouse to join our senior operations team. You'll oversee our warehousing operations across a site near Uttoxeter as the main location, Cheltenham (biweekly visit), and a site in Spain (once a quarter visit), ensuring efficiency, performance, and the highest standards of service in everything we do.
This is a hands-on leadership role where you'll drive performance through continuous improvement, champion a 'right first time' approach, and empower teams to consistently exceed expectations. You'll take ownership of operational KPIs, budgets, and resource planning to ensure we meet and surpass our goals - today and into the future.
What You'll Do:
* Take full ownership of day-to-day warehouse operations across multiple in-house sites
* Lead, coach, and develop Warehouse Managers and Supervisors to deliver best-in-class execution
* Manage labour, engineering, and parts forecasting to ensure cost-effective, high-performance operations
* Own and manage weekly and monthly budgets, driving accountability across your teams
* Champion continuous improvement - identifying opportunities, challenging the norm, and delivering lasting impact
* Collaborate with key internal stakeholders (Sales, Transport, Asset & Project Management) to deliver operational excellence
* Lead on health and safety compliance to keep our people and customers safe
* Shape short, medium, and long-term operational strategies in line with wider business objectives
Who You Are:
* A natural leader and motivator with a strong track record in managing complex, multi-site warehouse operations
* Commercially astute and analytically sharp - you make data-driven decisions that deliver results
* Strategic thinker who can also execute on the ground
* An excellent communicator who builds trust across teams and departments
* Resilient, adaptable, and comfortable working in fast-moving, evolving environments
* A team player and brand ambassador who leads by example and lives our values
What You'll Bring:
* Proven experience leading warehouse operations across multiple locations
* In-depth knowledge of warehouse management best practices and procedures
* Strong financial acumen with experience managing budgets and KPIs
* A passion for customer service and operational improvement
* Ability to drive change, solve problems, and optimise processes at scale
* A collaborative mindset and the confidence to challenge the status quo
Ready to Lead the Way?
If you're driven by operational excellence, motivated to make a real impact, and excited to take on a leadership role with broad influence - apply now and help us shape the future of our warehouse operations!
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