Job Title: HR Case Manager - Absence
Location: Bexley - DA1 5QJ
Salary: £38,000 - £40,000 per annum, Depending on Experience
Job Type: Full time, Fixed Term Contract for 12 months
Working Hours: Monday to Friday 8.30-5.30
About Us:
Countrystyle Recycling is one of the leading independent commercial waste management, processing, and recycling operations in the UK. As a family run business and leading local employer, we have created great places to work across our two core sites and wider managed sites. Staff receive ongoing professional development, and we empower them to deliver our mission which is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality.
About the role:
As a HR Case Manager focusing on absence management, you will act as a trusted advisor to line managers and employees, providing practical guidance and support.
Main Responsibilities:
Oversee and support line managers with end-to-end absence management processes, including sickness, family leave, and other absence
Work closely with line managers to ensure timely and consistent handling of absence-related issues
Support managers in handling long-term absence cases
Work with line managers to facilitate occupational health referrals and follow up accordingly
Ensure timely, supportive, and safe return-to-work processes are in place, tailored to the needs of each case
Analyse absence data to identify patterns, risks, and areas for proactive intervention
Ensure compliance with relevant legislation and internal policies related to absence management
Prepare and present weekly reports to the senior management team, offering insights on case trends, absence data, and risk areas
Promote early intervention with support and resources to address underlying issues
Lead or support initiatives that enhance mental, emotional, and physical wellbeing across the workforce using employee assistance offerings
Ensure all employees are fully informed about the organisation's absence policies, including entitlements, procedures, and expectations
Work proactively with line managers and employees to minimise the duration of employee absence, balancing business needs with individual circumstances
Recognise the connection between engagement, satisfaction, and attendance and apply this insight to guide HR strategies
Provide flexible support to the broader HR function as neededAbout you:
Essential Skills, Experience, Qualifications & Competencies:
Ability to remain objective and handle sensitive situations with confidentiality and empathy
Exceptional communication, conflict resolution, and interpersonal skills
Strong understanding of employment law and HR best practices
Proven experience of case management
HR information systems including cascade
Educated to minimum of GCSE standard with passes in English and MathsDesirable Skills, Experience, Qualifications & Competencies:
Good presentation skills
HR experience in the Waste sector
CIPD qualification or equivalentBenefits:
Life Insurance with access to GP24
Commitment to wellbeing through Employee Assistance Programme
Electric Car salary sacrifice scheme for eligible employees
Cycle to work scheme
Company Events
GymFlex salary sacrificePlease click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of Human Resources Manager, HR Case Resolution, Human Resources Consultant, People Manager, Human Resources Executive, HR Advisor, Conflict Resolution Advisor, Case Manager may be considered for this role