At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Exclusive Rewards Platform - Enjoy discounts at over 800 retailers. Professional Growth - Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. Our Opportunity: Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Although having a background in the industry is advantageous, it is not essential as we will provide you with full training and support when you start with us. What will your day look like:Liaison: Communicate with insurers, policyholders, and brokers. Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary. Evidence Gathering: Obtain all relevant evidence and documentation. Resolution: Determine appropriate actions to resolve each case. Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed. Negotiation: Negotiate settlements within agreed authority limits. Professional Correspondence: Maintain proactive communication with all parties involved. Adherence to Procedures: Handle cases according to documented procedures and client requirements. Reserve Management: Regularly review and maintain proper reserves.Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company facilitated training programs. Knowledge and Abilities:Proficiency in managing Claims from cradle to grave. Experience managing Property Claims. Experience with the investigation of Liability Claims. Knowledge of how to value injury claims. Understanding of Civil Procedure Rules and the Claims Portal. Commitment to delivering outstanding customer service. Collaborative team player. Management of personal caseload. Demonstrated adaptability and versatility. BenefitsCareer & Purpose Davies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan