Retail Sales Assistant – Salisbury
Location: Salisbury
Salary: DOE. Salary will increase following completion of JET training and is currently under review for a potential increase.
Hours: 9:15am – 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team.
Reports To: Manager / Deputy Manager
About the Role
We are looking for a Retail Sales Assistant to join a high-quality, lifestyle-focused retail environment specialising in home and lifestyle products. This is an exciting opportunity for someone who enjoys working in a customer-focused store, takes pride in presentation, and thrives in a professional, team-oriented retail setting.
You will be responsible for delivering outstanding customer service, supporting sales performance, and maintaining the high standards of presentation and service that define this type of retail environment.
Key Responsibilities
* Provide exceptional customer service and create a welcoming shopping experience
* Maximise sales through product knowledge and customer engagement
* Motivate and support team members to achieve store goals
* Handle cash and card transactions accurately
* Maintain stock levels and update computerised stock records
* Merchandise and present products in line with store visual guidelines
* Maintain and develop the customer database
* Follow company sales processes to enhance personal performance
* Deliver a high standard of after-sales service, including order follow-ups and customer queries
* Monitor KPIs and understand how your performance contributes to the store’s success
* Maintain store equipment, cleanliness, and security standards
* Attend meetings, training sessions, and workshops as required
* Act professionally at all times and adhere to uniform and communication guidelines
Skills & Experience
* Previous retail or customer-facing experience is preferred
* Confident using till systems; experience with Bransom software is advantageous
* Positive, enthusiastic, and customer-focused
* Honest, reliable, and a strong team player
* Creative thinker with attention to detail
* Comfortable working in a lifestyle-focused retail environment
Why Join Us?
* Work in a professional, supportive, and team-oriented retail environment
* Develop your skills through JET training and career development opportunities
* Opportunity for salary progression following qualification
* Join a store that values presentation, service, and customer experience
This job description is not exhaustive and may be updated in line with business requirements