TikTok & Customer Service Advisor
Bootle
Monday, Tuesday, Thursday 9am-5pm (office based)
Friday 9am-5pm, Saturday 9am-3pm (remote)
£24k -£25k
Ideal Recruit are looking for a TikTok & Customer Service Advisor to join our thriving e-commerce client within the beauty sector based in Bootle, Liverpool. The successful candidate will deal with all queries via TikTok and TikTok socials as well as the day-to-day tasks that TikTok involves.
Key Responsibilities:
* Handling TikTok Socials within the am and pm to ensure it is fully up to date.
* Managing TikTok cancellations.
* Managing TikTok returns both on the platform and in the physical returns received.
* Monitoring and answering TikTok chats continuously throughout the day to ensure all is up to date Managing TikTok review.
* Handling all orders throughout the day as well as being responsible for uploading tracking information.
* Handling the arranged handover orders.
* You will be required to help the customer service team on both emails and other social media platforms such as Instagram and Facebook at busy periods.
For a confidential discussion contact Ella Taylor-Dale @ Ideal Recruit Warrington or apply online.
Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available.
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