Job Title: Senior Support Officer
Offices based in Farnham House, Stevenage
Hybrid working options available
Job Description
We are seeking an enthusiastic and flexible Senior Support Officer with strong communication skills to join our team in Stevenage. The role involves providing a comprehensive range of administrative and office duties to a high standard, including:
* Updating, improving, and managing computer databases, spreadsheets, and management information systems
* Answering phone and email queries
* Processing invoices and timesheets
* Managing a small staff team
Key Responsibilities
* Data input and investigation/system interrogation of enquiries with the aim to respond accurately on the first attempt
* Compiling responses based on information from internal systems or various teams and communicating with residents
* Collaborating with internal partners and contractors to obtain up-to-date information
* Providing ad hoc reports and data analysis
Candidate Requirements
* Critical thinking and problem-solving skills
* Ability to multitask effectively
* Technical proficiency in IT skills
* Knowledge of highways would be advantageous
This role involves handling a wide range of questions and complaints from MPs, residents, and local members.
If interested, please apply today!
Please note: This advert will remain open until the vacancy is filled. Interviews will be conducted throughout this period, so early applications are encouraged to avoid disappointment.
Tate acts as an Employment Business for this vacancy. We are committed to promoting equal opportunities. To ensure the best experience for all candidates, please inform us of any adjustments needed during the application or interview process. We value your individuality and invite you to share your preferred pronouns in your application.
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