What we are looking for in you
YMCA Dulverton Group is seeking a motivated individual to assist with the management team on shift while ensuring excellent customer service. The ideal candidate will work well in a team, possess strong communication skills both written and verbal, and have a good attendance and punctuality record.Experience in hospitality or a customer-facing role is preferred, but willingness to learn and undergo training is also acceptable.
As a General Assistant, your responsibilities will include greeting and registering guests, providing outstanding guest services, and learning to make and modify reservations accurately using our systems. You will also perform multi-tasking duties as a hotel operator and carry out concierge services.If this opportunity interests you, we look forward to your application.
We are committed to safeguarding and promoting the welfare of others. All appointments are subject to a DBS check and the provision of two suitable references.
What you might want to know about us
YMCA Dulverton Group is a vibrant, supportive community organization dedicated to fostering inclusive environments. Our mission is to create communities where young people can belong, contribute, and thrive.
We deliver life-changing services to over 10,000 children, young people, and families annually across Somerset and Devon, focusing on areas such as Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education, and Hotels.
Our organization adapts to meet community needs and strategic priorities, providing high-quality housing and support services. Our staff are dedicated to making a positive impact and aligning with our mission, values, and goals.
We offer a comprehensive benefits package, including:
* Westfield Health Cash Plan for health costs
* 28 days of annual leave plus bank holidays (pro-rated for part-time roles)
* Training and development opportunities
* Monthly employee raffle
* Discounted gym membership
* A complimentary one-night hotel stay
* Savings on childcare in our settings and holiday clubs
* Discounted venue hire
* Confidential counselling services
* Pension scheme contributions
* Exclusive discounts for charity workers
We are an equal opportunity employer and strive to be care leaver friendly. If you are care experienced, you are guaranteed an interview if you meet the role's minimum requirements, and we provide constructive feedback on your application.
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