What you’ll be doing
1. Diary & Meeting Management: Own and manage complex ExCo and Board schedules, resolve conflicts, plan ahead, and ensure seamless integration of personal and business commitments.
2. Travel & Admin Support: Coordinate cost-effective travel itineraries, venue bookings, and lead on finance and HR tasks (expenses, leave, procurement).
3. Meeting Preparation & Governance: Prepare agendas, content, and research for meetings; maintain governance processes, track actions, and manage document distribution.
4. Email Workflow: Streamline email processes, respond and delegate appropriately, and ensure timely completion of actions.
5. Events & Communications: Organise team events, off-sites, and internal communications; draft messages and manage communication plans for leadership.
6. Stakeholder Management: Build strong internal and external relationships, influence outcomes, and drive collaboration across teams.
7. Technology & Continuous Improvement: Champion digital tools, implement best practices, and optimise office processes for efficiency.
8. Project Delivery: Lead small projects, produce high-quality reports and presentations, and support onboarding of new team members.
The skills you'll need
9. Proactive & Autonomous: Self-starter who anticipates needs and works independently.
10. Emotional Intelligence: Skilled in influencing decisions, improving relationships, and communicating effectively.
11. Relationship Building: Strong professional presence with ability to build networks and influence without direct authority.
12. Digital Expertise: Advanced proficiency in O365 and ability to master new technologies.Communication: Exceptional written and verbal skills, able to engage stakeholders at all levels.
13. Flexibility: Adaptable to changing priorities and occasional travel requirements.
14. Continuous Learning: Committed to personal development and sharing best practices.
15. Problem Solving & Decision Making: Analytical and intuitive approach to delivering effective solutions.
16. Commercial Awareness: Applies cost-conscious thinking and challenges inefficiencies.
17. Governance & Compliance: Knowledge of regulatory standards and risk evaluation.
18. Change Leadership: Confident in championing and supporting transformation initiatives.
19. Project Management: Experienced in delivering small projects and implementing improvements.
Benefits
20. 10% on target bonus
21. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
22. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
23. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
24. 25 days annual leave (not including bank holidays), increasing with service
25. 24/7 private virtual GP appointments for UK colleagues
26. 2 weeks carer’s leave
27. World-class training and development opportunities
28. Option to join BT Shares Saving schemes.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.