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Job Description
Location: Toals Bookmakers, 66 Market Street
We’re currently recruiting for Full time Bookmakers Clerks in the Downpatrick Area.
This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.
Responsibilities
* Processing bets and assisting with customer queries
* Working as part of a team to assist the day to day running of the shop
* Building relationships with customers and making them feel at home by delivering excellent customer service
* Maintaining high shop standards
Our shop hours are Monday-Sunday, 9am-9p and contracted hours will be allocated on a weekly rota basis.
The Organisation
Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.
About The Role
Interested in applying? This is what you’ll need:
Essential Criteria
* GCSE Maths and English at grade C or above (or equivalent)
* Previous cash handling experience OR experience providing excellent customer care
* Full UK clean driving license
* Willingness to learn and develop in the role.
Desirable Criteria
* Demonstrable IT skills
* 5 GCSEs at grade C or above (or equivalent)
Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.
Toals Bookmakers are an equal opportunity Employer, if you require any special arrangements at any stage of the selection process, or have any queries about your application, please contact our HR team via email or telephone.
Our recruitment team are waiting to meet and welcome you to Toals Bookmakers.
Skills
Mathematics, Cash Handling, Customer Service
About The Company
Founded in 1932, Toals Bookmakers has grown into one of Northern Ireland’s most respected independent bookmakers, operating over 50 retail locations. The company is celebrated for its expertise in sports betting, offering diverse markets that range from horse racing and football to global sporting events. Toals blends its rich heritage with cutting-edge technology to deliver an outstanding betting experience.
Company Culture
Toals Bookmakers fosters a culture of integrity, collaboration, and customer focus.
Required Criteria
* GCSE Maths and English at grade C or above (or equivalent)
* Previous cash handling experience OR experience providing excellent customer care
* Full UK clean driving license
* Willingness to learn and develop in the role.
Desired Criteria
* Demonstrable IT skills
* 5 GCSEs at grade C or above (or equivalent)
Closing Date: Friday 17th October, 2025
Contract Type: fulltime
Salary: £12.50 Hourly
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Gambling Facilities and Casinos
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