Overview
Dental Receptionist - Woking The Retreat. 12 month maternity cover – Mondays and Saturdays. Customer/patient facing experience essential.
At Bupa Dental Care our people are at the heart of what we do, creating environments where colleagues look forward to coming to work, feel empowered and benefit from collaborative teamwork with experts in the field.
Receptionist Role And Responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for patients provided by our clinicians
* Promoting and upselling Bupa Dental Care products and services including plan options, finance and insurance claims
* Delivering excellent customer service face to face, on the phone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information while maintaining patient confidentiality
Your Skills And Experience
* Positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, by telephone and by email
* Proficient with Microsoft Word and Outlook; well organised
* Experience with promoting company products and services
* Dentally experience is preferred
Your Salary And Benefits
* Competitive pay rates with opportunity to increase through training and development
* Access to MyHealthcare for support and treatment, plus MyHealthcare Allowance (approx. value £350) redeemable against Bupa healthcare products
* My Bupa Extras – discounts and tools for financial wellbeing
* Discounts at gyms and fitness facilities across the UK, including online digital fitness providers
* Mental health support via EAP, Family Mental HealthLine and wellbeing programmes
* Discounted dental insurance for you and immediate family
* Additional benefits such as Cycle to Work, free annual Flu vaccine, discounted eye tests and Menopause Plan
* Wagestream – access to income before payday
* Career pathways and development with Bupa Dental Care
Company and Inclusion
Bupa Dental Care is an equal opportunities employer. We champion diversity and strive to create an inclusive environment where everyone is driven by the same purpose: helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and offers reasonable adjustments in recruitment as needed.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Medical Practices
Here you’ll be welcomed. We encourage you to apply to join our brilliant team.
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