We are currently recruiting fo
r a hard working and enthusiastic Assistant Hospitality Manager on a Full time basis. Candidates must be fully flexible to work a variety of shifts across a 40 hour week, including weekends, night shifts and bank holidays.
Key Competencies and Duties include:
To support the Hospitality Manager in the day to day operations and people management e.g. absence review meetings, appraisals.
Demonstrate ability to motivate, develop and deploy staff within the hospitality area.
An effective team player, who contributes to continuous business improvement.
Ensuring that a comprehensive, customer focused service is provided within the Hospitality area.
To train staff on upselling and customer interaction.
Helping to build, train and develop an effective team through encouraging involvement and feedback.
To use the strengths of the team to best effect throughout the whole hospitality area.
Delivery of excellence in signature service and strong team building skills.
An outgoing and enthusiastic personality.
Excellent communication skills.
Applicants must have Hospitality Team Leader experience.
What is a Genting Employee?
At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.
Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.
So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you!
1. Are enthused about working for Genting, and strongly believe in our values
2. Demonstrate a positive, can-do attitude
3. Have outstanding customer service skills
4. Are friendly, helpful and supportive towards all team members
5. Take pride in their appearance
6. Reliable and hard working
7. Are flexible to fit in with our 24 hour business
8. Bring some personality and fun to the workplace!
9. Online Discount portal
10. A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
11. Life Cover
12. Numerous discounts across Resorts World Birmingham and the NEC Campus
13. Discounts across the wider Genting UK brand
14. Discounted on-site gym membership
15. Discounted bus and rail passes with National Express
16. Pension
17. Uniform provided
18. Employee Assistance Programme
19. Free on-site parking
20. Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.
We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
*subject to eligibility