Business Support Administrator
APPLY NOW *Applications must be submitted to the following link - ,alternatively head to our website and join our talent network.*
* Hours of Work: Monday – Friday (8.30 – 16.30), 30-minute lunch break. 37.5 hours per week.
* Place of work, Avonbury Business Park Bicester (OX26 2UA) Holiday Entitlement: 24 days (increasing by one day after two years' service to a maximum of 29) + Bank Holidays.
* Salary: Competitive, Company pension scheme. Benefits, opportunity to join: Travel Insurance Private Medical Insurance Group Life Assurance Critical Illness Insurance Ford Privilege Discount Scheme (extends to family members)
Key responsibilities:
* Assisting company car users validate their driving licences online
* Supporting event and fleet operators with the management of their driving licence validations
* Email Inbox monitoring
* Dealing with incoming calls from drivers and other service users Offering general advice about driving licence rules etc to stakeholders
* Website access assistance
* Formatting online accounts for new system users
* Setting up driving events in an online portal and reflecting the same event in an internal database
* Weekly Licence status reports to clients for their Portals
* Daily Report formatting and issuing
* Monitoring and responding to live chat questions
* Dealing with incoming call surrounding the company car scheme
* Updating user accounts with up to date information
* Processing vehicle loan agreements and tracking daily reports
* Ordering company vehicles and amending existing orders
* Turning on / off vehicle entitlements
* Monitoring and responding to live chat questions
Essential/ Desirable skills
* Competent with IT
* Confident on the phone and with email communication
* Trustworthy and reliable
* Organised and methodical
* Able to use initiative and solve problems
* Accurate when completing repetitive tasks
* Happy to ask lots of questions whilst learning
APPLY NOW *Applications must be submitted to the following link - ,alternatively head to our website and join our talent network.*
Job Types: Full-time, Permanent
Pay: £25,000.00-£25,500.00 per year
Ability to commute/relocate:
* Bicester: reliably commute or plan to relocate before starting work (required)
Work Location: In person