Contract Type: Permanent
Contract Hours: 37 Hours per week
Contract Salary: NJC Grade ESCP 12 – 17 £28,598 - £31,022
About Us
My Blackpool Home (MBH) is the customer-facing arm of Blackpool Housing Company, delivering high-quality lettings and property management services within the private rented sector. Our team supports Blackpool Housing Company in achieving its vision to be the landlord of choice in Blackpool – “Improving Lives, Homes and Neighbourhoods.”
The Role
We are seeking a proactive and customer-focused individual to join our Housing Services team. The post holder will play a key role in supporting the Housing Services Team Leader to deliver all housing management functions, with a particular focus on coordinating repairs and maintenance activity.
Your priority will be ensuring properties remain safe, compliant, and well-maintained, with consideration for emerging legislation such as Awaab’s Law. You will help us provide an efficient, responsive, and high-quality service that meets the needs of our residents and upholds our commitment to health and safety standards.
Key Responsibilities
* Coordinate and monitor repairs and maintenance requests to deliver timely and effective solutions
* Ensure properties meet compliance requirements
* Liaise with contractors and residents to maintain excellent communication and service standards
* Support the Housing Services Team Leader in delivering housing management functions
What We’re Looking For
The successful candidate will demonstrate:
* Friendly, polite, and approachable manner
* Excellent communication and customer service skills
* Strong attention to detail and organisational ability
* Enthusiasm for the role and a drive to succeed
* Ability to work well under pressure and manage own workload
* Good IT skills
* Ability to work independently and as part of a team
For an informal discussion about the role, please contact Helen Binks or Paul Thomson on 01253 477222.
Closing Date:
Midday Friday 5th December
Interview Date:
Tuesday 16th December
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