We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development.
As a Senior Planner you'll be doing:
Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks
Ensuring compliance with KPIs, and company policies
Maintaining accurate data and improving the use of our MRI repairs system
Collaborating across teams - including Housing, Asset Management, and Contractors
Leading process improvements and reporting for better customer service
Senior Planner Experience required:
Experience in repairs, maintenance, or asset management within social housing or a similar environment
Proven ability to manage and motivate a team
Strong data and systems knowledge (MRI Repairs or similar desirable)
Excellent communication and customer service skills
A proactive, organised and analytical approach
Strong understanding of GDPR and data integrity
Senior Planner benefits include:
Hybrid Working
30 days AL + bank holidays
Sick Pay
Generous Pension Scheme
Health care plan
Enhanced maternity/paternity pay
If you're interested in this Senior Planner role please apply bellow or email (url removed)