Job summary
To apply for this role, please refer to the following link: https://globaleur251.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/6771. Applications will not be considered unless submitted through the above link.
Main duties of the job
MSI Reproductive Choices UK is seeking a Clinical Services Matron to lead our Clinical Hub within the Contact Centre. You’ll lead a team of Clinical Practitioners and ensure efficient, safe, client-centred support for individuals seeking reproductive health services.
* Lead and inspire a team of Clinical Practitioners, ensuring the highest standards of care and client experience.
* Drive continuous improvement, championing excellence in clinical practice and service delivery.
* Collaborate with senior leaders and stakeholders to align clinical priorities with organisational goals.
* Ensure compliance with regulatory standards (CQC, DOH, RSOP) and deliver on key performance indicators.
* Foster a culture of inclusivity, learning, and innovation within a supportive, hybrid working environment.
About You:
* Registered Nurse or Midwife with experience managing clinical teams.
* Proven track record of patient/client-centred leadership and delivering results.
* Skilled in developing people, driving performance, and leading change.
* Passionate about service improvement, equality, and safeguarding.
* Excellent communicator, able to build trust and inspire colleagues.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients\' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients\' needs and experiences every step of the way.
We are proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you\'re considered for this role?
Job description
For more details about the role, please view the job description: 2025/09/Clinical-Services-Matron-Contact-Centre.pdf
Person Specification
* NMC pin
UK Registration
Applicants must have current UK professional registration. For further information please see
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: MSI Reproductive Choices
Address: M S I Reproductive Choices, Phoenix Riverside, Rotherham, South Yorkshire, S60 1FL
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