Privately owned global tech platform working with universities and venues across the globe.
Backed by a larger global leader in Software solution growth.
Manage 40-45 EMEA Accounts with total strategic ownership and accountability of the success and experience of each customer.
Your week will involve customer meetings, virtual or on site, supporting customers with product utilisation, success, and momentum on their account. You will work alongside the wider teams including Customer Support, Professional Services and Sales teams, to drive success!
3+ years experience in a Customer Success role within a SaaS business.
~ Experience of working within a fast-paced, scaling business with a complex and bespoke software solution.
~ Support the team, learn from the team!
~ MUST have a full UK driving licence.
25 Days holiday, plus BH plus wellbeing/charity days
~ Enhanced Pension, Mat/Pat and Sick pay.
~ ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support.