Description
Priory Hospital Bristol is looking to recruit a Quality and Compliance Administrator to join the team. The working hours are 9am to 5pm Monday to Friday. This is a full-time role of 37.5 hours.
Bristol is an ideal place for treating people with complex disorders, including people who may not have responded to previous treatment. We can guarantee that our comprehensive treatment programmes are guided by current evidence-based research.
What you'll be doing
You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
* To support a patient safety culture and promote learning from incidents and complaints
* Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies
* Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this
* Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will have proven experience in administration, with excellent communication, organisation, and time management skills. They will be comfortable working within tight deadlines while delivering first-class customer service. Experience in audit processes and in a similar role within healthcare is highly desirable, alongside the ability to effectively manage diaries and coordinate busy schedules.
For more information about the role, you can email CalumBolwell-
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
* Free on-site parking
* Supplemented meals
* 25 days annual leave plus bank holidays
* Birthday Holiday - your birthday as an extra days annual leave
* Enhanced maternity pay
* Contributory pension scheme
* Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
* Access to development opportunities
* Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
* Leadership & management development
* Long service award
* Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
About Priory
Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, and eating disorders, as well as children's mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.
With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.
Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.
Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.
We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our 'PSL'