Overview
Job Title: Operations Executive
Location: Office Based (Benton, Newcastle upon Tyne)
Salary: £27,000 - £35,000 per annum, depending on experience
Job Type: Full Time, Permanent
Working Hours: 40 hours per week
About The Company
LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022.
We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution.
About the Role
LamasaTech are looking for an Operations Executive to join our growing team. As Operations Executive you will support the day to day operational and finance needs of the business. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily. Full training will be provided on all aspects of this role.
Key Responsibilities
* Work closely with the Head of Operations and Finance Manager supporting their activities
* Arrange and manage international shipping of goods and some domestic shipping alongside preparation of customs documents
* Obtain shipping quotations as requested by our Customer Success and Sales Teams
* Tracking and monitoring of shipments and updating account managers and clients as applicable
* Manage and update our serial number register and handle related admin tasks
* Updating tasks with notes for transparency including updates from manufacturing etc.
* Using the CRM for accurate record keeping
* Invoicing of deals
* Creation and management of purchase orders - communicating with production for updates on orders
* Reconciliation of payments
* Reconciliation of stock
* Collection and processing of incoming invoices and receipts
* General administrative support to Operations and Finance teams
About you
Essential Skills and Experience
* Highly organised
* Time management - able to manage workload and complete tasks on time
* Attention to detail - able to maintain accuracy in tasks
* Excellent communication skills both written and verbal
* Ability to work individually and as part of the wider team to achieve collective goals
* Confident with IT - able to learn software systems
* Able to follow and improve processes
* Able to use initiative and adapt to new situations
Desirable Skills and Experience
* Experience with international logistics
* Experience using ERP systems
* Experience using Xero
Although experience in these areas would be desirable, full training will be provided.
Location
The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role.
We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles.
Benefits
* 22 days paid annual leave plus public holidays
* Additional 'gifted' Christmas shutdown leave (non-contractual)
* Pension scheme
* Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards
How to Apply
Please click the APPLY button to send your CV and covering letter for this role.
Candidates with the relevant experience or job titles of; Office Administrator, Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Secretary, Operations Assistant, Operations Administrator, Operations Executive, Operations Support Team may also be considered for this role
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