Job Description
What will you be doing?
Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert.
Sales
* Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base
* Achieve target KPI’s and revenue objectives in your territory for key mechanical customers
* Identify, secure and develop new customer accounts within territory
* Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets, promotions and campaigns
* Present and report on sales and marketing activity and performance
* Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory
* Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non‑genuine aspect and are adequately trained to overcome sales objections
* Effectively manage your time to maximise opportunities from customer visits
* Work with TPS Centre colleagues to leverage customer set visits and call objectives
Stakeholder Management
* Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations
* Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives
* Work collaboratively with ASM and CMs and contribute to the Business Improvement Plans
Customer Experience
* Manage and maintain relationships with all customers
* Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business
What are we looking for?
* An ability to effectively engage and communicate with a diverse range of stakeholders
* Proven experience of creating strategies and managing activities to grow and develop business
* A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity
* Experience of managing national campaigns and activities
* A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment
* A thorough understanding of the core processes necessary to deliver centre excellence in specified area
* Possess a high degree of IT literacy
* Minimum GCSE in Maths and English Language or equivalent
TPS Business Development Manager
#J-18808-Ljbffr