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Restaurant Customer Advisor, Cirencester
Location: Cirencester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
1cdd40e9b1e2
Job Views:
27
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene, and driving sales.
Responsibilities
* Providing excellent customer service by assisting customers with transactions across the store
* Driving sales through customer interactions and promoting the benefits of the Dobbies Club membership
* Addressing customer queries with product knowledge, including allergies and dietary requirements
* Maintaining store cleanliness and upkeep in collaboration with your team
* Working on the shopfloor and other areas as required, including stock management, cash handling, till work, deliveries, and restaurant service—an excellent opportunity to develop new skills and gain experience
Who we are looking for
* Passion for delivering a great customer experience with a friendly attitude
* Experience in a customer-facing role, preferably within hospitality
* Ability to work well in a team, build relationships, and enjoy celebrating success
* Punctual, well-presented, with a proactive and hardworking attitude
* Eager to learn and develop new skills
* Thrives in a busy, fast-paced environment
* Demonstrates our values: teamwork, continuous improvement, positivity, a love for gardens, and customer focus
What we offer
* Generous annual leave with flexible holiday options
* Uncapped store discounts: 50% in Restaurants, 25% in Garden Centre, 10% in food halls
* Access to Wagestream for financial wellbeing support
* Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards
* Development opportunities via Dobbies Academy and eLearning platforms
* A passionate, diverse, and committed team culture
About us
Founded in 1865, Dobbies is the UK's only garden centre retailer with stores nationwide. We celebrate gardening and plants through our products, services, and community events. Many stores feature a restaurant or coffee shop, creating a welcoming environment for customers. We are committed to being a great place to work, encouraging our colleagues to be their best every day and to celebrate success together.
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