Locations: Merry Hill, Birmingham, United Kingdom
time type: Full time
posted on: Posted 8 Days Ago
job requisition id: R-64291
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries, and push the edges of what can be. The company looks for people who can grow, think, dream, and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders, and visionaries. At NIKE, Inc., it’s about each person bringing skills and passion to a challenging and constantly evolving game.
NikeMerry Hill is looking for a full-time Retail Lead to join our team and provide world-class service to the consumer:
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally:
1. COMMERCIAL: Support efficient product receiving, inventory accuracy to visual presentation standards, and timely monthly initiative launches.
2. ATHLETE EXPERIENCE: Ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: Lead by example and deliver sales floor service to bring the consumer journey to life.
What you get:
* One of the best compensation and benefits packages in the industry
* Opportunity for monthly performance-based bonus
* A career at a company at the forefront of the sports and fashion industry.
* Generous online and in-store employee discounts and a NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
* Retail and/or customer service experience required
* Ability to manage a small team of peers
* Effective communicator, brand ambassador, and collaborative teammate
* Demonstrated ability to apply product sales techniques
Apply now online
We are waiting for you
Note: relocation support is not provided for this role
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an energetic atmosphere for professional development. No matter the location or role, every Nike employee shares one mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
About
At NIKE, Inc., we promise to provide a premium, inclusive, compelling, and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key.
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