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Call Off Specialist / Vehicle Inspections / Vehicle Quality Control, Bedford
Client:
Cazoo
Location:
Bedford, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
58d9703a3272
Job Views:
39
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Job Summary:
The Call Off Specialist has overall responsibility for managing the flow in the Call Off facility at Cazoo. Working with key stakeholders, the specialist will support the development of the call off process and lead projects to enhance customer satisfaction and meet business goals.
* Hours: Full Time, 40.25 hours/week, MON-SUN (5/5/4 shift pattern)
Responsibilities include:
* Loading the Call Off operation including Road Test, workshop, and bodyshop activities.
* Coordinating with the Production Team for vehicle repairs.
* Ensuring vehicles are ready for last mile delivery on time.
* Liaising with the Yard team for vehicle flow management.
* Updating the Customer Service team on issues.
* Monitoring vehicles in repair and updating estimated completion dates.
* Ordering and managing stock and individual parts.
* Managing loose item issues and communication.
Required skills and experience:
* Experience leading large teams in a fast-paced, customer-focused environment.
* Strong leadership skills to motivate teams and foster a positive culture.
* Ability to influence at all organizational levels.
* Experience in scaling operations and teams for growth.
* Programme management and process improvement skills.
* Motivated individual capable of working in a dynamic startup environment.
* Ability to work with various vehicle manufacturers and models.
* Competitive salary, bonus, full training, and support.
* 23.5 days annual leave plus birthday leave.
* Wellness fund of £100/year for wellbeing.
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