Responsibilities
* To set up our meetings and events spaces for conferences and private dinners, carrying out detailing to provide guests with an immaculately clean and welcoming space in accordance with their specific needs.
* Carry out deep cleaning tasks such as vacuum cleaning, dusting and polishing, mopping. To thoroughly deep clean the public areas of the hotel.
* Making drinks and room service to take to our guests bedrooms
* Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
* Be assigned the role of Fire Warden in the event of an emergency evacuation as well as being trained as a fire evacuation chair user to assist our guests.
* Follow health and safety procedures closely at all times particularly pertaining to the handling of waste and manual handling.
* Maintain a comprehensive knowledge of safe chemical handling guidelines and best practice relating to the immaculate upkeep of back of house and public areas.
* A minimum of one years working experience in a cleaning or labouring role is strongly preferred.
* Minimum of one years working experience in a Food and Beverage outlet is strongly preferred.
* Previous experience working night shifts is strongly preferred.
* Someone with an eye for detail and who likes to work alone.
* A reliable and dependable individual
* Be able to be physically active in your role, standing for much of your shift and working at pace.
* An enthusiastic individual who will promote our culture of positivity.
* Be task oriented with a great pride for the work they do and attention to detail.
* Flexible with shift patterns and available around the needs of our business.
Brand and role context
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota's story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted. As recent winners of The Cateys 'People Team of the Year', we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon) Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users. We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.
Compensation and Schedule
Earnings are £13.05 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £27,144 (inclusive of the anticipated tronc payment). The role carries a permanent contract of a minimum of 40 hours per week, usually shifts will be varied, working any 5 days out of 7 including working weekends.
Benefits
* Special discounts on stays and dining at any Dakota
* Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
* Support from our inhouse Mental Health Champions
* Additional holiday day on the first anniversary of your employment
* Family-friendly flexible working options
* Meals on duty and uniforming
* Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
* Accredited, certified compliance training given on employment
* Access to a suite of external, certified resources via our Learning Management System
* Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
* Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
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