Position Summary
The Chief Operations Officer provides strategic, operational, and financial leadership across a portfolio of HVAC, plumbing, gas, and electrical companies under a single holding company. This executive role is responsible for ensuring operational excellence, maximizing profitability, driving financial growth, and supporting business leaders across all locations. The VP will lead integration efforts, streamline operations, and identify opportunities to scale revenue and improve margins across all trades.
Essential Duties and Responsibilities
Key responsibilities include but not limited to:
Strategic & Operational Oversight:
* Guide and support general managers across all companies to align operations with Holdco objectives.
* Develop and execute scalable strategies to ensure consistent service delivery, process improvement, and operational efficiency.
* Standardize procedures and implement systems to unify operations across trades and locations.
* Lead the operational integration of newly acquired companies, ensuring rapid alignment and value capture.
Financial Growth & Performance:
* Oversee business unit P&Ls and hold leadership accountable for revenue growth and cost management.
* Identify and execute strategies to increase profitability, including margin optimization, pricing strategy, and service mix adjustments.
* Develop and lead initiatives to drive organic growth, including expansion of service lines, geographic reach, and cross-selling opportunities across trades.
* Collaborate with the finance team on budgeting, forecasting, capital allocation, and financial modeling to support growth objectives.
* Lead initiatives to improve labor efficiency, reduce overhead, and optimize inventory and procurement practices.
* Identify underperforming business units and develop turnaround plans.
* Establish financial benchmarks and ensure accountability through performance dashboards and regular reviews.
Business Development & M&A:
* Support acquisition strategy by identifying targets, conducting due diligence, and leading operational integration.
* Analyze market trends and competitor positioning to identify new business opportunities.
* Build strategic partnerships and vendor relationships to support growth and cost efficiencies.
Leadership & Culture:
* Mentor and develop general managers and emerging leaders.
* Cultivate a results-oriented, high-performance culture aligned with Holdco values.
* Partner with HR to implement consistent people practices, safety programs, and leadership development strategies.
Requirements
Minimum Qualifications (Knowledge, Skills, and Abilities)
Qualifications:
* Industry experience in HVAC, Plumbing and Electrical.
* Bachelor's degree in Business, Finance, Engineering, Construction Management, or related field (MBA preferred).
* 10+ years of senior leadership experience in multi-site operations, preferably in HVAC, plumbing, electrical, or related industries.
* Demonstrated experience managing financial performance and driving revenue growth.
* Deep knowledge of service, installation, and construction business models.
* Proven track record of successful M&A integration and scaling operations.
* Strong financial acumen and ability to lead through data and KPIs.
* Excellent leadership, strategic thinking, and communication skills.
* Ability and willingness to travel 70% to current company locations regularly in CT, MA, VT, PA, NY, NJ, FL and future locations
Core Competencies:
* Strategic Planning & Execution
* Financial Analysis & Growth Strategy
* Operational Efficiency
* Business Integration
* Team Leadership & Accountability
* Change Management
* Customer & Market Focus