Network Operations Analyst (204dm) – Tewkesbury - £ Competitive - Disclosed on enquiry This is an excellent opportunity for a skilled Network Operations Analyst seeking a new challenge. You’ll be joining an experienced, supportive team where you’ll develop your expertise and play a key role in the growth and future of the company. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. As a Network Operations Analyst, you will monitor, support, and enhance the network infrastructure to ensure its availability, security, and performance. A current DV clearance is required. Key Responsibilities -Monitor network performance and availability. -Troubleshoot and resolve network incidents, escalating when necessary. -Support incident, problem, and change management processes. -Maintain accurate and up-to-date network documentation. -Assist with upgrades, patching, and configuration of network devices. -Collaborate with internal teams and external vendors. -Contribute to the 24/7 support/on-call rota (where applicable). What We’re Looking For -2 years’ experience in network operations or NOC. -Strong knowledge of TCP/IP, DNS, DHCP, VPNs, routing, and switching. -Experience with enterprise monitoring tools. -Familiarity with ITIL processes. -Strong analytical, troubleshooting, and communication skills. -Excellent written and verbal communication. -A flexible, proactive attitude with the ability to adapt to change. -Strong organisational skills with the persistence to see tasks through to completion. Desirable Skills & Qualifications -Certifications such as CCNA, CompTIA Network, or ITIL. -Knowledge of cloud networking (AWS, Azure, or GCP). -Scripting/automation skills (Python, PowerShell). -Exposure to cybersecurity monitoring. Benefits - 25 days leave plus the option to purchase more holiday (this is discretionary) - 10% Employer Pension Contribution (3% Employee Pension Contribution) - Flexible working - Health Cash Plan for Employee and Family Members - Access to the company's Benefits Platform, which includes Cycle to Work, Technology Purchases and High Street Discounts - Support with Training and Development - Two annual Bonuses (non-contractual) - Christmas (paid in December) - Company Performance (paid in June) - Company Events - Annual Company Dinner - Two Company Wide Training Days If you are interested in applying, please send a copy of your CV by email to Daniel Marting at Ex-Mil Recruitment Ltd