Closing Date
18/08/2025
Job Title: Marketing Manager
Location: Hastings and Durrington, Worthing (2 days onsite in Hastings Council and 2 days onsite in our Durrington office, 1 day WFH)
Contract Type: Perm
Hours: 37
Salary: £40,000 - 45,000 per annum
Job Overview
Southern Water is seeking a dynamic Marketing Manager to join our team to work collaboratively with Hastings Borough Council on a unique and high-impact role. You will lead efforts to rebuild reputation locally following a complex 2024 water outage, while simultaneously promoting Hastings as a premium holiday destination to attract new visitors.
You will develop and deliver insight-led marketing campaigns that balance reputational sensitivity with vibrant destination promotion. This will include managing digital channels like SEO, social media, email marketing, and outdoor advertising, as well as overseeing creative asset development.
Building strong relationships with key stakeholders - including tour operators, public transport providers, and regional partners will be key to develop collaborative promotions and strategic partnerships. You will also manage budgets, track campaign performance, and ensure all activities align with brand guidelines.
This is an exciting opportunity to make a meaningful difference in a historic seaside town, supporting both community recovery and economic growth.
About You
You are a proactive and creative marketer with experience in reputational management, destination marketing and a strong digital background. You’re skilled at managing multiple projects in a fast-paced environment, delivering measurable campaign results while maintaining excellent stakeholder relationships.
Your approach is both strategic and hands-on, confident in leading campaigns, managing budgets, and using data to refine your work. You communicate effectively and enjoy collaborating with diverse teams to create impactful marketing solutions.
Skills & Competencies
1. Proven experience in reputational management
2. Proactive ownership of responsibilities and projects
3. Strong stakeholder management and relationship-building skills
4. Track record of creating highly creative, results-driven marketing campaigns
5. Project management expertise including budget and deadline management
6. Problem-solving mindset, with ability to identify and resolve issues promptly
7. Excellent verbal and written communication skills
Knowledge & Qualifications
8. Skilled in planning, executing, and overseeing marketing campaigns
9. Proficient in digital marketing including SEO, website management, social media, and email marketing
10. Experienced with platforms such as Meta Business Suite and Hootsuite
11. Ability to analyse campaign metrics, track performance, and apply data-driven insights
12. Experienced in managing relationships with both internal and external stakeholders
13. Budget management experience
14. Recognised marketing qualification (college or CIM) preferred
Additional Requirements
15. Ability to work effectively in a fast-paced, challenging environment
16. Skilled at managing multiple priorities and meeting deadlines
17. Flexible working split across Southern Water offices, Hastings, and home
Package
This role will be full time Monday to Friday with a hybrid approach to working between our Durrington office and home.
We are offering a salary of up to £45k per annum depending on skills and experience as well as other benefits including:
• Generous pension up to 11% company contribution
• 25 days annual leave
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Full funded eye tests
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service
• Study support may be available for job-related qualifications
• Competitive maternity leave and flexible return to work options
• Cycle to work scheme
Join our Marketing and Brand team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment.
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com)
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
Privacy Statement:
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.
All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.
#LI-Hybrid